1. APPLICATION OF THESE CONDITIONS
These conditions, subject to any variations we agree to in writing, apply to all supplies made by the company specified in the invoice or the contract as the supplier to the entity specified in the invoice or the contract as the purchaser. These conditions, in their present form or as changed, pursuant to these conditions, together with the relevant credit application form (if applicable), invoices and Purchase Orders exchanged between the parties form the contract.
Where the supply purports to be made on or subject to terms and conditions other than these conditions, the Purchaser agrees that such other terms and conditions are disregarded and form no part of the Contract unless the Supplier agrees otherwise in writing.
The Purchaser acknowledges and agrees that:
3.1 the Supplier’s liability under these conditions falls solely on the Supplier; and
3.2 the obligations the Purchaser accepts and warranties the Purchaser makes are accepted and made for the benefit of the Supplier and all of the Supplier’s related bodies corporate.
4. ACCEPTANCE OF PURCHASE ORDERS AND FORECASTS
4.1 The Supplier will only accept Purchase Orders which are accompanied by a purchase order number. The Supplier reserves the right to refuse acceptance of any Purchase Order. Any quotation given by the Supplier lapses if not accepted by the Purchaser within 30 days.
4.2 If the Purchaser has provided the Supplier with a forecast of future requirements it acknowledges that the Supplier will be entitled to rely on the accuracy of such forecast(s) for the purpose of ordering raw materials and arranging its resources so as to be able to meet those forecast requirements.
4.3 If any such forecast is materially inaccurate the Supplier shall be entitled to invoice the Purchaser for all costs, expenses or losses which result from the Supplier having relied on the inaccurate forecast. Such invoice will be subject to the normal terms of payment applying to the Purchaser.
4.4 In any event, the Supplier shall be entitled to invoice the Purchaser for all finished Goods made to forecast and not ordered by the Purchaser within 3 months of manufacture. Such invoice will be subject to the normal terms of payment applying to the Purchaser.
5. TERMS OF PAYMENT
Normal Terms of payment are cash with order, COD unless credit terms have been approved by the Supplier in writing. If credit is satisfactorily established, invoices will be paid on or before the last business day in the month of the invoice date (without deduction or set-off of any kind) unless otherwise agreed to by the Supplier in writing.
If use of credit card is approved, then payment is due on the date of invoice. In the event payment is not received by the due date the Supplier reserves the right to charge interest at the 90-day Bank Bill Swap Bid Rate (as quoted on ASX at 11 am) plus 5% commencing from the due date of payment in respect of all the Purchaser’s indebtedness which is overdue. Any interest so levied shall accrue on a daily basis and shall accrue until all monies owing are paid in full. The Purchaser shall also be liable to pay all expenses, legal costs on a solicitor and own client basis, of the Supplier in relation to obtaining remedy of the failure to comply.
The Customer agrees that it shall not defer or withhold payment or deduct any amount from the account of the Company by reason of any claim it alleges against the Company.
The Customer agrees to the following incidental additional costs being charged pursuant to the applicable payment method (via either Credit card, PayPal or Credit Account) from the time the event which gives rise to the costs occurs:
If the Purchaser defaults in payment, or an application is made to a court to wind up the Purchaser, or a receiver or administrator is appointed to manage the affairs of the Purchaser, or the Purchaser is in material breach of the Contract, then the Supplier may terminate the Contract or any Purchase Order immediately and may recover from the Purchaser, at a minimum, reasonable compensation for materials purchased and ordered and labour expended in complying with the Purchase Orders.
7. DELIVERY AND RISK
7.1 While the Supplier will use all reasonable endeavours to deliver by the date specified in the Purchase Order, it does not unless otherwise agreed in writing guarantee delivery on that date and is not liable for any Loss resulting from late or early delivery. Delivery of the Goods shall be effected when the Goods are loaded to the delivery vehicle or placed on the Purchaser’s or the Purchaser’s agent’s nominated carrier. If no date for delivery has been specified, then the Goods shall be supplied to the Purchaser and the Purchaser shall receive the Goods as soon as practicable after the Purchase Order has been accepted by the Supplier and the Goods have been manufactured.
7.2 Risk in the Goods passes to the Purchaser at the time of delivery. Delivery to the Purchaser is deemed to occur at the time of delivery to the Purchaser, its agent or carrier.
8. PASSING OF PROPERTY
8.1 The Supplier’s rights under this clause 8 secure:
8.2 All payments received from the Purchaser must be applied in accordance with section 14(6)(c) of the PPSA Act.
8.3 The Purchaser agrees that legal title and property in the Goods is retained by the Supplier until payment is received in cleared funds from the Purchaser of all sums owing to the Supplier, whether under the Contract or otherwise. The Purchaser must keep the Goods separate from other goods and store the Goods so that they are readily identifiable as those supplied by the Supplier.
8.4 The Purchaser must not sell the Goods except in the ordinary course of the Purchaser’s business. 8.5 If the Purchaser fails to pay by the due date any amount owing to the Supplier, the Supplier may (without prejudice to any of its other rights) recover and resell any of the Goods in which property has not passed to the Purchaser. In addition to any rights the Supplier may have under Chapter 4 of the PPSA Act, the Supplier may, without notice, enter any premises where it expects the Goods may be located and remove them without committing a trespass, and the Purchaser authorises the Supplier to enter onto the premises where the Goods are kept to take possession of the Goods for that purpose at any time. The Purchaser also indemnifies the Supplier from and against all Loss suffered and or incurred by the Supplier as a result of exercising its rights under this clause 8. If there is any inconsistency between the Supplier’s rights under this clause 8 and its rights under Chapter 4 of the PPSA, this clause 8 prevails.
8.6 The Purchaser acknowledges and warrants that the Supplier has a security interest (for the purposes of the PPSA) in the Goods and any proceeds until title passes to the Purchaser in accordance with this clause 8. The Purchaser must do anything reasonably required by the Supplier to enable the Supplier to register its security interest with the priority the Supplier requires and to maintain that registration.
8.7 The security interest arising under this clause 8 attaches to the Goods when the Purchaser obtains possession of the Goods and the parties confirm that they have not agreed that any security interest arising under this clause 8 attaches at any later time.
Any request by the Purchaser for cancellation of a Purchase Order must be in writing and may be delivered by post, hand delivery or facsimile or email. The Purchaser is liable to reimburse the Supplier for the costs it has incurred for labour and materials in fulfilling the Purchase Order up to the date the request for cancellation is received and acknowledged by the Supplier. Unless otherwise permitted under these Terms & Conditions Orders, once accepted, may not be cancelled or varied otherwise cancellation and variation fees may apply. You cannot cancel an Order once Goods have shipped in any circumstances. Special Orders cannot be cancelled. If we cancel your Order after acceptance, we will send you an e-mail notifying you of that cancellation. If we do, we will refund any money paid in respect of that Order unless an amount paid is subject to be forfeited (such as the non-refundable deposit for Special Orders).
Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law) or as expressly set out in these Terms & Conditions, Autotest Products will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of cancellation of your Order, whether in contract, negligence or otherwise.
10. FORCE MAJEURE
10.1 Neither party is liable for any Loss incurred by the other party as a result of any delay or failure to observe any of these conditions (other than an obligation to pay money) as a result of any circumstance beyond the party’s control, including but not limited to any strike, lock-out, labour dispute, fire, flood, accidental or malicious damage or breakdown in machinery. The party affected must notify the other party as soon as possible of such circumstance.
10.2 During the continuance of such circumstance the obligations of the party affected, to the extent they are affected by the circumstance, are suspended and resume as soon as possible after the circumstance has ceased to have effect.
11. SUPPLIER’S LIABILITY
11.1 Nothing in these conditions is to be interpreted as having the effect of excluding, restricting or modifying any statutory guarantee, condition or warranty, or right or liability implied by any applicable legislation into the Contract, if such exclusion, restriction or modification would be void or prohibited by the legislation.
11.2 To the extent that the Supplier breaches any statutory guarantee, condition or warranty implied into the Contract and which cannot be excluded or modified, the Supplier’s liability is limited to, at the Supplier’s discretion:
a) in the case of Goods:
b) in the case of services, to:
11.3 Subject to (a) and (b) above, the Supplier is not liable to the Purchaser (or to any third party claiming through the Purchaser) for any Loss caused by any act or omission of the Supplier, its employees or agent, and whether based on negligence, tort, contract or otherwise. Under no circumstances shall the Supplier be liable for indirect or consequential losses.
12. INTELLECTUAL PROPERTY
Any technical information, knowledge or processing methods at any time transmitted either orally or in writing by the Supplier to the Purchaser shall remain the property of the Supplier and shall be considered absolutely confidential by the Purchaser who shall not use them for any purpose nor sell transfer or divulge them in any manner to anyone without the prior written consent of the Supplier. The Purchaser warrants that the use by the Supplier of any designs or instructions supplied by the Purchaser will not infringe the patents, trade marks, designs or copyright (”intellectual property”) of any other person and the Purchaser agrees to indemnify the Supplier against any claim relating to or arising from the infringement of any intellectual property of any other person. If at any time a claim is made against the Supplier or the Supplier becomes aware that a claim is likely to be made against the Supplier for infringing any intellectual property or contributing to any such infringement by the Supplier or any other person as a result of supplying Goods, the Supplier may immediately terminate or suspend this Contract.
13. QUANTITY AND QUALITY TOLERANCES
Where the Purchaser supplies specifications to the Supplier, any Goods not varying in the specification stipulated by the Purchaser by more than the established industry tolerance must be accepted by the Purchaser as complying with the Contract.
14. PRICE VARIATION
Any addition or change to the specifications of the Goods must be agreed in writing by both the Supplier and the Purchaser and may result in a price variation in accordance with paragraph 15.1.
15. TAX AND DUTIES
The Purchaser is liable for all taxes (including GST), duties, levies and other government fees and charges in relation to the Goods. Unless specified otherwise, prices quoted do not include such taxes (including GST), duties, etc.
16. GOODS AND SERVICES TAX
16.1 If, and to the extent, any supply of the Goods under the Contract is a taxable supply within the meaning of the GST Law, the price for the Goods will be increased to
16.2 All rebates, discounts or other reductions in price will be calculated on the GST exclusive price.
16.3 The parties agree that:
a) the parties must be registered persons within the meaning of the GST Law;
b) the Supplier must provide tax invoices and if applicable adjustment notes to the Purchaser in the form prescribed by or for the purposes of the GST Law; and
c) costs required to be reimbursed or indemnified excludes any amount that represents GST for which an input tax credit within the meaning of the GST Law can be claimed.
Any claim by the Purchaser arising out of the Contract must be made in writing and may be delivered by post, hand delivery, facsimile or email as soon as practicable after discovery by the Purchaser of the problem and in any event no later than 14 days after delivery of the Goods. To the extent the Supplier can identify the Goods and the date of manufacture the Purchaser must supply a sample and information if requested. The Supplier has the right at any time within 14 days after receipt of the claim to inspect the relevant Goods. If the Purchaser disposes of any of the Goods within the 14 day period, except with the written consent of the Supplier, all claims in respect of the Goods disposed of are deemed to have been waived by the Purchaser.
Unless required by law or otherwise agreed, the Purchaser must keep confidential all information it receives from the Supplier which relates to the Goods, the Supplier’s business or any services the Supplier provides and any of the Supplier’s intellectual property (including without limitation any formulations), other products or processes except to the extent that information is in the public domain.
Unless otherwise instructed by the Purchaser in writing or included in a written quotation or price list by the Supplier, insurance cover for the Goods in transit will not be arranged by the Supplier. Instructions for insurance cover will only be accepted in writing at the time the Goods are ordered. The Supplier is not obliged to give the Purchaser a notice referred to in Section 39, Goods Act 1958 (Vic) (or any equivalent legislation).
If the Purchaser requests delivery by means other than the means normally used by the Supplier, then the Purchaser must pay all additional costs associated with the means chosen. If, within 4 weeks after the Goods are available for dispatch, the Supplier is unable or finds it impractical to transport the Goods by the means chosen, the Supplier may transport the Goods by any means it considers suitable and will advise the Purchaser accordingly.
21. OTHER DELIVERY PROVISIONS
21.1 Delivery may be made in one or more lots and at different times and by separate deliveries or shipments. Each lot must be accepted and paid for, notwithstanding any late delivery or non-delivery of any other lot. If the Supplier allows the Purchaser to nominate a delivery date, such date may not be more than 60 days after the expected date of manufacture of the Goods, as advised by the Supplier to the Purchaser.
21.2 If the Purchaser is unable or unwilling to accept delivery on or before the nominated delivery date, or if no delivery date is nominated and the Purchaser is unable to accept delivery when the Supplier gives notice that the Goods are available for delivery, then the Supplier will hold the Goods in stock for 45 days after which time it may, at its discretion:
a) continue to hold the Goods and charge the Purchaser for storage;
b) invoice the Purchaser and deliver the Goods in accordance with prior arrangements, notwithstanding that the Purchaser’s representative or agent is not present or is unwilling to accept the Goods; or
c) treat the Contract as having been repudiated by the Purchaser and invoice the Purchaser for the full Contract price for the Goods and any other costs incurred by the Supplier less any amounts received by the Supplier from a bona fide sale of the Goods to a third party.
21.3 The Supplier will deliver the Goods to the Purchaser’s nominated store. The Purchaser must unload the Goods at the Purchaser’s risk.
22. PRODUCT SPECIFICATIONS AND DESIGN CHANGES
The Supplier may make any changes or improvements to the design or specification of the Goods at any time without giving prior written notice to the Purchaser unless otherwise agreed in writing.
Any tooling charges are payable by the Purchaser either as an upfront payment or by amortised payments, as agreed in writing by the parties. Amortised tooling remains the property of the Supplier unless otherwise agreed in writing.
24. PAYMENT BY LETTER OF CREDIT
If the Purchaser is not resident in Australia or is not an Australian company, payment must be made by irrevocable letter of credit. If the Purchaser requires delivery of the Goods outside Australia, prices quoted are “free on wharf” free alongside ship, unless otherwise agreed in writing by the Supplier.
25. ASSIGNMENT AND NOVATION
The Purchaser must not assign or novate the Contract or otherwise deal with the benefit of it or a right under it, or purport to do so, without the prior written consent of the Supplier. A change in control of the Purchaser will be deemed an assignment for the purposes of this contract;
26. RELATIONSHIP OF THE PARTIES
Except as expressly provided in the Contract nothing in the Contract is intended to constitute a fiduciary relationship or an agency, partnership or trust; and no party has authority to bind any other party.
27. SIGNIFICANT REGULATORY CHANGES
Should any significant change in law or regulation (for example any form of emission or carbon trading scheme or emissions or carbon tax) occur during the Term, the Supplier will subject to clause 11.1 be entitled, by notice in writing to the Purchaser, to increase the price payable by the Purchaser for Products by an amount equal to the increased cost that will be incurred by the Supplier in supplying the Products to the Purchaser as a result of such significant change.
28. ENFORCEMENT OF SECURITY INTEREST
If Chapter 4 of the PPSA would otherwise apply to the enforcement of the security interest created under this Contract, the Purchaser agrees that the following provisions of the PPSA will not apply; section 95 (notice of removal of accession) to the extent that it requires the Supplier to give a notice to the Purchaser; section 121(4) (enforcement of liquid assets – notice to grantor); section 130 (notice of disposal), to the extent that it requires the Supplier to give a notice to the Purchaser; paragraph 132(3)(d) contents of statement of account after disposal); subsection 132(4) (statement of account if no disposal); section 135 (notice of retention); section 142 (redemption of collateral); section 143 (reinstatement of security agreement).
29. NOTICES UNDER PPSA
The Supplier does not need to give the Purchaser any notice under the PPSA (including a notice of verification statement) unless the notice is required by the PPSA and that requirement cannot be excluded.
The Purchaser must comply with the Privacy Law with respect to any act done or practice engaged in by the Purchaser for the purposes of this Contract, including, without limitation, in relation to the collection, use disclosure, storage, destruction or de-identification of Personal Information. The Purchaser must also enter into a contractual arrangement to this effect with any subcontractor or third party to which it discloses Personal Information in connection with this Contract.
31.1 AutoTest Products Pty Ltd or any Authorised AutoTest Service Centre warrants its product against defects in material and workmanship for a period of 12 months from the original date of purchase. This warranty applies only to products and components supplied by AutoTest Products which can be identified by the trade name or logo affixed to them or by other documents. AutoTest Products does not warrant any products not supplied by AutoTest Products.
31.2 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
31.3 AutoTest Products or any Authorised AutoTest Service Centre reserves the right to refuse warranty repair if accident, abuse, misuse or misapplication has damaged the product. In transit or as a result of service or modification by other than an Authorised Service Centre, nor are any other warranties expressed or implied, including any regarding merchantability or fitness for any other particular purpose.
31.4 Subject to section 1.1 and the terms below, as your Standard Warranty Autotest agrees to repair or replace at AutoTest‘s cost the AutoTest product, and any AutoTest accessory supplied with the product, purchased by you in Australia from a AutoTest Authorised Dealer when the product does not perform in accordance with the manufacturer’s specifications during the Warranty Term, commencing from the date of purchase.
31.5 To make a claim under the Standard Warranty you will need to:
a) In Australia contact the AutoTest Call Centre on 038840 3017 to register your claim and provide the details to enable Autotest to assess the claim.
(b) Provide or make the product available to AutoTest or a AutoTest Authorised Service Centre or as otherwise agreed with AutoTest. If you are required to return the product to a AutoTest Authorised Service Centre, AutoTest will provide details of the centre to you. To find the nearest AutoTest Authorised Service Centre, either contact AutoTest Australia on 03 8840 3000 or use the Service Centre Locator found in the support section at www.autotest.net.au (Australia).
(c) Please note, you will need to submit proof of purchase (e.g. bill of sale, invoice or purchase receipt) with your claim.
31.6 Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished parts may be used to repair the products. Replacement of the product or a part does not extend or restart the Warranty Term.
31.7 If the product presented for repair is capable of retaining user-generated data, you are advised that repair of the product may result in loss of the data.
31.8 The product will be at the owner’s risk whilst in transit to and from the AutoTest Authorised Service Centre.
31.9 AutoTest will bear the expense of transport where transported by AutoTest or its Authorised representatives. Any other expense of claiming the warranty will be borne by you.
31.10 AutoTest and its Authorised Service Centres may seek reimbursement of any costs incurred by them when the product is found to be in good working order.
32. WARRANTY EXCLUSIONS AND LIMITATIONS
32.1 To the full extent permitted by law, but subject always to 1, the Standard Warranty will not apply:
32.2 If the product has not been installed, operated, maintained or used in accordance with the manufacturer’s instructions or specifications provided with the product.
32.3 If the factory-applied serial number has been altered or removed from the product.
32.4 To damage, malfunction or failure resulting from alterations, accident, misuse, abuse, fire, liquid spillage, mis-adjustment of customer controls, use on an incorrect voltage, power surges and dips, thunderstorm activity, voltage supply problems, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories, the operation of a computer virus of any kind, exposure to abnormally corrosive conditions or entry by any insect, vermin or foreign object in the product.
32.5 The use of proper paper and stationary is very important to the operation of the printers. Use of non-standard paper will jam the printer and/or wear the print head. Use of non-standard paper will void the warranty.
32.6 repairs attempted or made by other than our regional repair centre or authorised warranty service centre.
32.7 To damage arising during transportation, installation or while moving the product, or to any transportation costs of the product or any parts thereof to and from the owner, unless otherwise specified in these Warranty Terms.
32.8 conditions or malfunctions caused by the reasonable effects of fair wear and tear or the malfunction of normally wearing parts, which include but are not limited to: Batteries, plugs and leads.
32.8 To any third-party software or hardware not contained in the product as originally configured by the manufacturer.
32.9 To any failure, to the extent that the failure is not a failure of the product to perform in accordance with its specifications.
32.10 To any failure, to the extent that the failure is not a failure of the product to perform in accordance with its specifications.
32.11 To replacement or repair of any
32.12 To service of any product whilst it is outside Australia.
32.13 To any wear and tear.
32.14 Autotest will not be liable for any loss, damage or alterations to
32.15 This warranty is not transferrable beyond the original purchaser.
33. WARRANTY FOR REPAIR SERVICES
AutoTest Products warrants that appliances repairs are covered by a repair warranty period of 3 months from the date of completion. This warranty applies to the repair itself, any parts and accessories replaced while carrying out repairs and labour required to repair your appliance by our assigned repairer. Any work carried out by a repairer other than a repairer appointed by AutoTest Products, is not covered by AutoTest Products repair warranty. This repair warranty excludes faults not related to the original complaint or repair, including any physical or accidental damage, or work done after the original repair was completed. The Customer is responsible to confirm that their product is not currently under any manufacturer, extended or repairer warranty before booking an Appliance Repair service. AutoTest Products are not liable for any manufacturer warranty periods voided.
34. REPAIR SERVICE
During the repair process, if after replacing any agreed parts, the repair agent finds further parts that need to be replaced for the product to be in good working order, they will provide a quote for any additional costs and request your permission to proceed. Upon receiving a quote, if you choose to go ahead with the repair, you will be required to pay any additional charges prior to any work taking place. If you do not wish to proceed, the original parts will be refitted if possible. A refund for the cost of the repair service will not be provided if choose not to proceed with the repair after reviewing any additional repair costs. In this instance, you will receive a $100 Replacement Credit to assist with the cost of the replacement of your product. If you are uncontactable, no further work will be completed until contact is made. Repairs may require parts that may not be available at the time of assessment and need to be ordered. Estimated lead times will be provided prior to the acceptance of the quote, however this lead time may be exceeded due to issues such as parts availability or any freight delays, which may delay the completion of your appliance repair. You will be advised of any delays to the repair completion date.
35.1 Any of these conditions may be varied in writing by the Supplier unless otherwise agreed between the parties. Any variation to these conditions will only apply to
35.2 Purchase Orders placed after the condition has been varied. The Supplier may set-off any amounts owed by it to the Purchaser under the Contract against amounts owed by the Supplier to the Purchaser on any account
35.3 whatsoever. The waiver by the Supplier of any provision, or breach of any provision, of the Contract is not to be construed as a waiver of any other provision or a breach of any
35.4 other provision, or further breach of the same or any other provision of the Contract. If any provision of the Contract is unenforceable or void either in whole or in part for any reason, then that provision (or part) is deemed to be deleted without in any way
35.5 affecting the validity or enforceability of any other provision. The Contract (including the details appearing on the Purchase Order) constitute the entire agreement between the Purchaser and the Supplier and no modification is
35.6 binding in relation to the Contract unless agreed to in writing by the Supplier. Any dispute arising out of the Contract is governed by the laws of the State of Victoria of the Commonwealth of Australia and the Purchaser submits to the jurisdiction of and agrees to be bound by the Federal Courts of Australia and of the State of Victoria. The following words have the following meanings in these conditions:
36. CALIBRATION INTERVALS
The Purchaser acknowledges and agrees that:
36.1 the Supplier will provide calibration due (and or expiry) dates on all calibration certificates, this information will be provided based on advice from regulatory authorities and design tolerances of componentry.
36.2 the Supplier will report results decisions (pass or fail) in agreeance with published manufacturing tolerances.
36.3 this requirement may be varied by specific agreement with the Purchaser.
Also see our Online Purchase Terms and Conditions
30 June 2020 – Commercial-In-Confidence